Personnelrespects the privacy of our customers, applicants,
and employees and we acknowledge that you have certain
rights related to any personal information we collect
from you. TwoStar Personnel supports the various national
and local privacy laws, and has procedures in place
to meet the requirements of those laws.
following information discloses our privacy principles
in addition to our practices for gathering, storing,
and using your personal data. We encourage you to review
this information so that you may understand and consent
to how we may collect, use, and share your personal
information. Unless you provide sufficient personal
information, we may be unable to assist you with your
staffing or employment requirements.
Commitment to Privacy
Services, Inc. is committed to maintaining the privacy
and security of the personal information of our customers,
applicants, and employees. TwoStar Personnel’s privacy policies
reflect these principles, and will also conform to any
privacy requirements in the countries in which we do
Data We Collect
informs our customers, applicants, and employees about
the information we collect, how we use it, and whether
it will be transferred to third parties. Where possible,
we provide individuals with details prior to their
providing information, or as soon thereafter as is
Services' goal in collecting your personal data is to
provide you with the most personalized service possible.
By knowing more about you, TwoStar Personnel Services is able to
deliver leading staffing and employment services and,
hence, a better service to you.
general, personal information is requested when you
contact us to look for employment or to search for a
candidate to fill a job opening. We ask applicants for
their names, addresses, and other personal information
such as work experience, education, and skills. When
hiring employees, we may also request personal information
that is considered "sensitive," such as information
necessary to provide health benefits. TwoStar Personnel recommends
that you do not disclose sensitive personal characteristics
(e.g., gender.) on the initial resume or curriculum
vitae (CV) you submit to us.
amount of personal information you are required to supply
will normally be limited to only that which is necessary
to supply our services to you.
and Employees: When you sign up for our job-search
services through the TwoStar
Personnel Software™ (TSPS™),
we may ask you for your name, e-mail address, or other
personal information such as work experience, education,
Preferred Candidate system includes a Personal Search
Agent (PSA) that allows Web site visitors to create
a job-search profile. The profile acts as an intelligent
agent to identify those jobs in our database that match
your criteria. When a matching job becomes available,
our Preferred Candidate system will notify you. These
e-mail notifications travel over the Internet via nonsecure
will also use your contact information to send you e-mail
messages about our company or job postings that fit
your profile. Only TwoStar Personnel Services (or agents
working on behalf of TwoStar Personnel Services) will
send you these direct mailings. You may opt out of receiving
future mailings via e-mail At no time will we release
your personal information to customers without your
Participants: For those who take advantage of TwoStar Personnel’s
e-learning courses, we may request an e-mail address
from you and ask that you create a special password
to access your courses, test scores, and course history.
For those courses with training fees, TwoStar Personnel may also
collect credit card information.
for Temporary Employees: In order to process payroll
for our temporary employees, TwoStar Personnel may collect personal
data online from our employees such as name, hours,
address, and any other personal identification information,
including a social security number or tax identification
number. This data will be used to process payroll either
through TwoStar Personnel operations or an agent of TwoStar Personnel Services.
When collecting timekeeping data electronically or manually,
TwoStar Personnel Services will ensure that its collection and processing
meets all privacy requirements.
For those customers who participate in any of TwoStar Personnel’s
various online procurement systems, we will ask for
personal information necessary to fulfill the staffing
and Web Beacons: To help us provide better service,
we sometimes collect anonymous information from visits
to our sites through the use of "web beacons." These
do not access your personal information, but rather
allow TwoStar Personnel to log users who have visited our Web sites.
This anonymous information is sometimes known as "clickstream
data." TwoStar Personnel or its vendors may use this data to analyze
trends and statistics to help us provide better customer
service. If you do not want your transaction details
used in this manner, see the paragraph below on cookies.
TwoStar Personnel Web sites also use "cookies" to help personalize
the online experience. A cookie is a piece of data stored
on the user’s computer tied to information about that
user. They also allow us to identify those computers
when they return to a site. You can set your browser
to notify you before you receive a cookie, giving you
the option of whether to accept it. You can also set
your browser to turn off cookies. If you do so, however,
areas of some sites may not function properly. TwoStar Personnel
uses both session ID and persistent cookies. A session
ID cookie simply terminates once users close the browser.
A persistent cookie is a small text file stored on the
user’s hard drive for an extended period of time. These
can be removed by following Internet browser help file
This Web site contains links to other TwoStar Personnel sites that
adhere to the same privacy principles. For links to
non-TwoStar Personnel organizations, TwoStar Personnel Services is not responsible
for the privacy practices or the content of such Web
of Personal Data: Personal data that is collected
from you will be retained or destroyed according to
company requirements and/or local laws.
We Share It with
holds its employees, agents, and suppliers accountable
for maintaining the trust our applicants, employees,
and customers place in us. We educate our employees
and periodically verify our compliance with our privacy
and security policies. TwoStar Personnel does not sell or trade
personal data to third parties. We will disclose personal
information when required by law.
order to provide our services, personal data you give
us may be shared with other TwoStar Personnel operations that are
governed by the same privacy principles and security
practices. Because of the global scope of our operation,
this data may also be transferred, stored, and processed
in the United States or any other country in which TwoStar Personnel
or its affiliates, subsidiaries, or agents maintain
will send the personal data of our applicants and temporary
employees to TwoStar Personnel customers and/or agents who are acting
on our behalf to provide you an employment opportunity.
our employees, we occasionally use other companies to
provide limited services on our behalf, such as payroll
processing services and health-care benefits.
may also send your personal data to marketing companies
who will then contact you to determine your feedback
and satisfaction with our services. These companies
may also send you information on our services.
will only provide these agents and suppliers with the
personal information they need to deliver the service
we have requested.
Services may also collect and report demographic data,
(e.g. what percentage of our employees are college graduates)
to customers, marketing companies, or as required by
law. If we do collect and report this demographic information,
we remove any unique personally identifiable information
(name, address, etc.) that would attach you to this
demographic data. This anonymous information is used
and analyzed only at an aggregate level to help us understand
trends and more precisely determine how to improve our
services to you.
Opt Out/Opt In
offers its customers, applicants, and employees choices
about receiving further communications from us, uses
of information beyond the purposes for which it was
provided, and transferring data to third parties.
TwoStar Personnel obtains consent for any information deemed sensitive.
amount of personal information you are required to supply
will normally be limited to that which is necessary
to supply the services you requested. For users of our
Career Network™ (KCN™), we may periodically send
you updates via e-mail to alert you to jobs in our database
that match your criteria. We may also send you e-mails
regarding other career or promotional opportunities.
Each notification tells you how to opt out of receiving
future e-mails. At the point where we request personal
data about you, our site also gives you the opportunity
to opt out of receiving communications. The database
is automatically updated when you opt out.
Data - Opt In: When hiring employees, TwoStar Personnel may
collect the type of data viewed by some countries as
"sensitive," such as information required to provide
health-care services. This collection of data is either
compatible with employment law or is vital to the interests
of the TwoStar Personnel employee. In order to comply with statutes,
rules and regulations pertaining to equal employment
opportunities or to assist TwoStar Personnel in compiling data for
its affirmative action practices, we may also ask you
to provide gender or racial information. This provision
of this type of information will be voluntary, unless
it is required by law, and will not hinder your employment
opportunities. When collecting sensitive information,
we will ask you to provide your consent to collect,
store, and in some cases, transfer this data to third
parties including payroll service companies, health
insurance organizations, or government agencies as required
by law. TwoStar Personnel takes all reasonable security measures
to protect the confidentiality and integrity of sensitive
data collected, stored, and used.
takes the necessary steps to ensure personal information
is accurate, complete, and current. TwoStar Personnel provides
individuals with reasonable access to the personal
information they have provided so that they can review
and correct this information.
strives to keep your personally identifiable information
accurate. We will give you the ability to review and
update the personal information you have provided. Because
TwoStar Personnel offers a wide variety of different services through
a global network, the personal information collected
by each TwoStar Personnel operation may not all reside in a single
location, such as when you submit your résumé/curriculum
vitae (CV) to TwoStar Personnel operations in different countries.
Consequently, please be aware that the choices and modifications
you make to your personal data in one TwoStar Personnel operation
may not automatically be reflected in other TwoStar Personnel operations.
You may therefore need to contact each TwoStar Personnel operation
to learn how to access and update your information.
(See the How to Contact Us
this site, you may access and change your own personal
data at any time by going to the TwoStar Personnel
Career Network™ (KCN™) page, entering your last
name and e-mail address in the supplied fields, and
selecting "Edit My Registration."
There are no
fees associated with accessing or updating the personal
data previously provided by you.
takes care to secure personal information given to
us by our customers, applicants, and employees. We
protect this personal information through various
security practices and measures in order to prevent
loss, misuse, alteration, unauthorized access, destruction,
Services protects the security of the personal information
you provide. This information may be stored in manual
or electronic systems with limited access in order to
protect this information from loss, misuse, unauthorized
access, disclosure, alteration, or destruction.
to Contact Us
provides a way to respond to your privacy questions
or handle your disputes. We assign ownership of our
data privacy practices at both the local and U.S.
world headquarters level to provide open communication
and dispute resolution to our customers, applicants,
and employees. TwoStar Personnel abides by the "Safe Harbor" framework
developed by the U.S. Department of Commerce and the
European Commission. We will fully cooperate with
the Federal Trade Commission or local data protection
authorities when requested to do so.
TwoStar Personnel, we are working hard to protect your
privacy while delivering innovative career development
and staffing services. Our privacy principles represent
our commitment to ensuring that your personal information
is safe and secure. If you believe that TwoStar Personnel
has not adhered to these principles and practices, contact
us and we will work diligently to promptly determine
and remedy the problem.
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